We're happy to help in anyway we can! For answers to your questions and concerns, please choose a topic from the list below.
Frequently Asked Questions
What is my Hardiness Zone?
When will my order ship?
How do I place an order? How do I get a password?
What forms of payment do you accept?
How much do you charge for shipping & handling?
My coupon or discount doesn’t appear. How do I claim it?
How do I unsubscribe from the email list?
Planting and Care
Toxic Plants for Dogs and Pets
What To Do When Your Plants Arrive
Preparing For Planting
Tips for Preparing New Perennial Beds & Gardens
Planting Your Plants, Bulbs, Trees, Shrubs & Roses
Caring for Your Plants
How To Create Beautiful Perennial Gardens
Spring Hill Nursery Planting Guide
How and When to Prune Weigelas
Astilbe Growing Tips and Benefits
How to Plant Your Border Lily Bulbs
Magic Carpet Thyme Growing Tips and Benefits
Growing Variegated Weigela is Easy and Carefree
Missing Buttons or Links
Reporting Technical Problems
Did My Order Go Through?
Email Newsletter Help & Troubleshooting
Image Problems in AOL (funny colors, etc.)
Have another question? Return to the Customer Service Help page or send an e-mail directly to Customer Service